This manual describes the Polygon web app screen by screen: what each field does, who can change it, and what happens after you save. Use the sidebar to browse a section, or the search box for a field or message you see on screen.
Everything in the app belongs to an account. A dealer account manages devices, SIM cards and its customers' accounts. A consumer account tracks its own fleet. Your role in each account decides which menu items you see, and every page in this manual names the role and permission it needs. See Accounts and users.
| Section | What it covers |
|---|---|
| Getting started | First sign-in, invitations, your profile, password, language and theme, installing the web app. |
| Dashboards | Personal and account dashboards, widgets and how their figures refresh. |
| Map | The live map, the unit list and its tabs, following a unit, trips, events and location sharing. |
| Units | What a unit is, creating and configuring units, sensors, fuel, trip detection and unit settings. |
| Devices | Device records, allocation to accounts, configuration tabs, calibration tables, expressions and conditions. |
| Alerts | Alert rules, incidents, the Alert Centre, actions and notification channels. |
| Geofences and routes | Geofences, routes, schedules and rides, and the alerts and reports that use them. |
| Reports | Templates, report runs, saved reports, schedules and exports. |
| Maintenance | Service reminders by distance, engine hours and date. |
| Operators and drivers | Operator records and the ways you attach a driver to a unit. |
| Groups | Groups of units and where you use them to pick many units at once. |
| Accounts and users | Customer accounts, users, invitations and roles. |
| SIM cards | SIM records, their link to devices and accounts, and the SIM filters. |
| Import and export | Unit settings as JSON, device CSV import and the Wialon migration. |
| AI Assistant | What the assistant can answer and change, its agents, limits and privacy. |
| Reference data | The Reference Data menu and the page that documents each item. |
| Troubleshooting | Sign-in problems, missing units, empty reports, silent alerts, and what to send support. |
The blog holds the articles that go below the screens: data models, engines and the API.
Start with Troubleshooting. If the page for your problem does not solve it, write to support@getgps.eu. Include the account name, the unit or device involved and the time it happened.